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Warranty - All Ice Bloc products come with a 12 month warranty

This Warranty supplements the warranty contained within the sales order specific to your purchase of this laser system. In the event of a conflict between documents, the terms and conditions of your sales order shall prevail.

This Warranty applies only to products manufactured by M Squared Lasers Ltd (hereinafter referred to ‘M Squared’.) This Warranty does not extend to any third-party accessories purchased with or used in conjunction with M Squared products, such as pump lasers or wavemeters. The warranty for all third-party accessories supplied with M Squared products is provided by the manufacturer of those products – please inquire.

The warranty period for the system you have purchased is for 1 year from the date of shipment. This Warranty extends only to the original purchaser and is not transferable. Optional extended warranty calendar periods and/or extended warranty hours for M Squared products are available for purchase – please inquire.

During the warranty period, all mechanical, electronic, and optical parts and assemblies are warranted to be free of defects in workmanship and material. Liability under this warranty is limited to repairing, replacing, or giving credit of an amount up to and including the purchase price of any equipment that proves defective during the warranty period, provided prior authorisation for such return has been given by an authorised representative of M Squared.

Any repairs or replacement equipment is then warranted only for the remainder of the original warranty period that is applicable to the repaired or replaced items. All exchanged parts and products replaced under this Warranty will become the property of M Squared.

This Warranty is valid only if M Squared products are assembled, installed and operated according to the instructions included with the products. This warranty is void if the product is subjected to any of the following mistreatment:

  • Any deviation from the installation, operating and maintenance instructions provided with the system.
  •  Opening or modifying the product. 

  •  Operation in any hostile environment outlined in the instructions. 

  •  Any substantial mechanical shock. 

  •  Any damage caused by static discharge (this will not occur under normal operation). 

  • Any damage due to operation in unclean environments.

The definition of mistreatment in its applicability to the warranty is at the reasonable discretion of M Squared.

Except as expressly set forth in the Warranty, M Squared makes no other warranties, expressed or implied, including any implied warranties of merchantability and fitness for a particular purpose.
M Squared expressly disclaims all warranties not stated in this Warranty. Any implied warranties that may be imposed by law are limited to the terms of this Warranty.

Neither M Squared nor any of its affiliates shall be responsible for any incidental or consequential damages. Some jurisdictions do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

If you have any questions or want to know more about our warranty you can click here to our contact page or simply click the red icon at the right hand corner of the screen, the image below shows where the icon can be found.